At Cambridge Mercantile Group (“Cambridge”), our top priority is protecting our clients' (including potential
clients) privacy.
How We Obtain Personal Information
We collect non-public personal information from and about you from the following sources:
• Applications and other forms;
• Telephone recordings;
• Consumer or credit reporting agencies; and
• Third parties associated with our clients.
How We Use Personal Information
We collect and use non-public personal information from and about our clients for the following purposes:
• To comply with applicable laws and regulations, most notably anti-money laundering and counter terrorism
• financing legislation;
• To carry out client related requests;
• To conduct internal risk assessments; and
• To protect against fraud.
While some personal information may be collected over the telephone, the purposes of recording and monitoring telephone calls is to evidence business transactions, to ensure quality control and to improve internal training measures.
Disclosure of Personal Information
We do not disclose your non-public personal information to any non-affiliated third parties except:
• To computer services consultants and technicians or other security and compliance consultants, in order to ensure the confidentiality and security of our client records;
• To financial service providers, such as bankers, in order to carry out required institutional risk control, to carry out requested services, and/or to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability;
• Where required or permitted by law, for example to government and/or law enforcement agencies; and
• To any person where we have your written consent to do so.
Personal Information and Our Website
When you visit our website, we will not collect any personal ID information about you, unless you provide it to us voluntarily.
In addition, some portions of our website invite you to submit names, e-mail addresses of others in connection with certain promotions or offers (including offers to purchase products online). If you opt not to provide us with your personal information, no material consequences will result. However, you may be unable to participate in certain promotions, receive product information or buy products offered through our website or offices.
How We Protect Personal Information
We protect non-public personal information about our clients by:
• Entering into written confidentiality/non-disclosure agreements with third party service providers for certain disclosures;
• Restricting access only to those employees who need to know that information in order to provide products or services; and
• Maintaining physical, electronic, and procedural safeguards that comply with the relevant laws and regulations.
Contact Our Privacy Officer
If you wish to have previously submitted information deleted from our web-based marketing databases, access your personal information or have any questions about this Privacy Notice, please contact us via phone at 1-800-374-8077 or by mail to Cambridge Mercantile Group, 902 Carnegie Center, Suite 340 Princeton, New Jersey, 08540.