February 17, 2018 by Natassia Vaz
Describe your role and how does your position support Cambridge’s mission, goals and success?
I manage the Transaction Services Team at Cambridge. My team is the first touch point for any deals that get processed and I also oversee and support other operational branches whenever needed. In order to facilitate more automation and Straight Through Processing (STP), I also work closely with our IT department. Cambridge takes pride in delivering faster payment solutions for our clients worldwide and I am proud to be a part of it.
Can you give some insight into the working at Cambridge?
Working at Cambridge allows me to think outside of the box. My role is both challenging and engaging, and I enjoy every single part of it. For me, what makes life easier at Cambridge is our “Open Door Policy.”
How long have you been at Cambridge and how long have you worked in this industry for?
I have been with Cambridge for about two years now. Prior to joining Cambridge, I worked in the UK’s retail banking industry for few years, before emigrating to Canada in 2012. Since moving to Canada, I have held various Operational roles within the payments industry for the last six years.
What was the most unusual or interesting job you’ve ever had?
One of the interesting jobs I had was last year when my team and I managed to migrate a large volume of clients from fax deal confirmations to email confirmations. With Cambridge’s continuous growth and high volume of deals, any process that can save time and enhance efficiency is a great blessing in my teams day to day work life.
What drew you to Cambridge?
I came to know about Cambridge through LinkedIn and what caught my attention was the fact that Cambridge has evolved amazingly in past few years. I wanted to be a part of that continuous growth; where I can challenge myself every day to come up with better ideas and solutions.
What do you enjoy most about your job? What do you find most challenging about your job?
I certainly enjoy the fast-paced working environment and my team at Cambridge. Everyone in the company promotes a healthy working environment. The best part about working at Cambridge is the work-life balance, which is a must for me. My biggest challenge is to ensure we process deals on time, regardless of staffing or system issues, which also allows each member of the team to take ownership of the extra workload.
What are three career lessons you have learned?
Three career lessons I have learned are to stay focused, enjoy your work and always build up a strong team. It also helps that I love what I do.
Describe what you were like in your 20’s. What was the biggest decision you remember?
At the age of 25, the biggest decision I remember making was actually very random and completely out of the blue – “moving to Canada.” I did it without holding back. What did I have to lose? And of course, my family supported me in my decision.
Where do you see yourself in five years?
In five years, I aspire to hold a senior management role within Cambridge, as I want to be a core part of the continued growth and success of the company.
What do you enjoy doing in your spare time?
If I’m not working, I do mentorship for people who have newly to Canada, and I also teach Bollywood based Zumba fitness dance classes.
What advice do you have for prospective candidates?
The greatest advice I can give to a prospective candidate applying to Cambridge is having basic knowledge of payment industry. Having said that, I must emphasise that a person who is an active learner, out of the box thinker and has the willingness to excel in his/her job is certainly the best fit for the company. Technical skills can be taught, soft skills are the foundation of success.
To learn more about opportunities at Cambridge visit cambridgefx.com/careers
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