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Spotlight with Raquel Adamschek, SVP of Risk Management Solutions & Dealing for North America

Cambridge Global Payments October 19, 2018

I am the Senior Vice President of Risk Management Solutions & Dealing for North America. I am responsible for managing the Risk Management Solutions and Corporate FX teams across North America, and for ensuring adherence to best practices and internal regulations across the organization. The Risk Management Solutions team works with prospects and existing clients to collaboratively identify and manage currency exposures, and tailor proposed solutions to their business and financial goals. We work to help stabilize cash flows and protect budgeted rates in a volatile environment. It’s our responsibility to ensure the strategies presented to clients and prospects are suitable given their particular types of exposure, volumes and risk tolerance.

How does your position support Cambridge?

My role supports Cambridge in three distinct ways. First, I ensure that we conduct the risk and hedging process in conjunction with all sales and dealing staff to verify and ensure our client’s suitability to employ risk management solutions (RMS) with Cambridge. Secondly, I am responsible for ensuring that the RMS team works with sales to attract new high-value corporate clients and engage them in our full Cambridge Global Payments (CGP) product suite with an emphasis on currency options and risk management strategies. Thirdly, I work with my team to actively manage our existing clients’ hedge positions on an ongoing basis to ensure a superior customer experience and level of service.

How long have you been at Cambridge and how long have you worked in this industry for?

I have been at Cambridge for 7 years and have worked in the foreign exchange (FX) industry for 19 years.

What do you enjoy most about your job?

The first part of my job I enjoy is the people, both the Cambridge team, as well as the customers I am fortunate enough to work with. I enjoy building relationships and learning about new businesses and becoming invested in their success. Being able to find and create solutions to a company’s FX problems and concerns is very rewarding. The second part is being able to collaborate with the leadership team to drive change and contribute to the overall success of the organization.

What do you find most challenging about your job?

Probably the most challenging part about my job is managing my time. There are many moving pieces across Canada and the US, and I am constantly trying to ensure information is being communicated and we have all our bases covered. I spend a great deal of time travelling and rely on my team to help ensure that nothing falls through the cracks.

What are 3 career lessons you have learned thus far?

  1. Pick your battles. I’ve learned that prioritizing your objectives, and understanding that you aren’t always going to achieve all of them at once, helps to minimize disappointment and prevents you from getting too caught up in them.
  2. Trust is everything. Don’t share information that has been given to you in confidence. And be really careful about who you allow in to your own circle of trust. Don’t make promises you can’t keep, it erodes people’s trust in you. My integrity is very important to me.
  3. It’s all about the team. Building on your employees’ individual strengths and weaknesses and accepting that not everyone will have the same skillset allows you to build a strong and loyal team. You can’t do everything yourself and you need to be able to rely on them. It’s smart to surround yourself with people smarter than you and encourage their ideas and feedback.

What do you enjoy doing in your spare time?

I have two daughters who are both incredibly active in everything from horse show jumping to circus acrobatics to gymnastics to hip hop to acting. I travel a lot in my professional life and I like to spend as much time with my family as possible in my spare time.

What is your personal mantra or philosophy?

I can’t pick just one…

Be strong enough to stand alone, smart enough to know when you need help, and brave enough to ask for it.

Accept what is, let go of what was, have faith in what will be. (I’m always working on this one).

Treat others as you wish to be treated.

What advice would you give to someone looking to work in your field?

Be prepared to work hard and put in long hours – the FX market is a 24-hour market that can experience a lot of volatility even when you aren’t sitting at your desk. Find someone who you admire and who has achieved the success that you aspire to, and then stick as close as you can to that person.

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